Job Vacancy for Service Appointment Coordinator at Roy Nichols Motors Ltd in Courtice, ON

Roy Nichols Motors Ltd is currently accepting applications for the position of Service Appointment Coordinator in the Courtice area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Roy Nichols Motors Ltd operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:	Roy Nichols Motors Ltd
Position:	Service Appointment Coordinator
City:	Courtice, ON
Province:	ON
Education:	Confidential
Salary:	CAD 18 - CAD 20 per Hour
Employment Type:	Full-time

Job Description

Roy Nichols Motors is a busy Chevrolet dealership in Clarington with the immediate need to hire a dynamic individual who possesses a great ‘can-do’ attitude with a passion for customer service.

While we appreciate everyone’s interest in this position we will only contact qualified candidates.

Job Duties and Responsibilities

• Communicate effectively by telephone and email with customers (both inbound and outbound communication).
• Schedule appointments following our processes.
• Answer inbound calls and respond to all customer inquiries and all web leads promptly and effectively.
• Utilize dealership call scripts for all inbound and outbound sales calls.
• Schedule, log, and confirm appointments with customers and achieve daily/weekly/monthly goals as established by the Service Manager.
• Update the CRM systems with information regarding all verbal communication with customers.
• Enter information in the Appointment Log when an appointment is scheduled.
• Learn and comply to all pertinent dealership processes.
• Comply with any customer handling and marketing functions.
• Communicate with the Service Manager relative to any potential customers issues or problems.
• Perform all outbound campaigns as periodically assigned by the Service Manager.
• Perform marketing call campaigns as required.
• Follow the policies and procedures of the Service department and Roy Nichols Motors.

Position Requirements

• Previous Call Centre experience considered an asset.
• Excellent computer and typing skills.
• Excellent written and oral communication skills.
• A positive attitude and desire to grow and improve.
• Results oriented mindset to succeed.
• The ability and willingness to overcome customer objections to the sale and producing results.
• 1-3 years related dealership experience and/or training; or equivalent combination of education and experience.
• Ability to talk to customers all day long and deal with the occasional upset customer.

Roy Nichols Motors Offers

• Excellent management support, initial and ongoing training.
• Competitive benefits package after three months of employment.

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Application question(s):

• Do you live in the Durham Region?

Language:

• English (required)

Work Location: In person

Requirements

• Effective communication skills
• Relevant work experience
• Focus on teamwork
• Adaptability to new work environments

Company Address

Province	ON
City	Courtice
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