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Job Vacancy for Customer Support Representative (Hybrid) at Acturis in Victoria, BC

Acturis company logo
Published 8 months ago

Acturis is currently seeking applicants for the position of Customer Support Representative (Hybrid) in the Victoria area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Acturis operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Acturis
Position:Customer Support Representative (Hybrid)
City:Victoria, BC
Province:BC
Education:Confidential
Salary:CAD 47.500 - CAD 50.000 per Month
Employment Type:Full-time

Job Description

We are looking for a dedicated Customer Support Representative to join our team in a hybrid work environment. In this role, you will assist customers with inquiries, troubleshoot issues, and provide solutions to enhance customer satisfaction.

Key responsibilities include:

  • Responding to customer inquiries via phone, email, and chat.
  • Resolving product or service issues efficiently.
  • Maintaining accurate records of customer interactions.

Ideal candidates should have excellent communication skills and a passion for helping others.

Other Job Benefits

  • On-site sports facilities
  • Employee wellness programs
  • Additional leave for certain achievements

Requirements

  • Relevant certification or license (if applicable)
  • Good problem-solving skills
  • Multitasking ability
  • Minimum education of a diploma or equivalent

Company Address

Province BC
City Victoria
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Company Information

Acturis

Acturis is a leading technology provider in the Canadian insurance sector, specializing in cloud-based software solutions. With a focus on enhancing efficiency and user experience, Acturis offers a comprehensive platform that streamlines policy management, claims processing, and customer relationship management. Their innovative approach empowers insurers and brokers to better serve their clients, adapt to market changes, and drive business growth. Committed to excellence, Acturis continues to transform the insurance landscape across Canada with cutting-edge technology and exceptional customer support.