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Job Vacancy for Bilingual Customer Service Representative at Scotiabank in Montréal, QC

Scotiabank company logo
Published 2 weeks ago

Scotiabank is currently seeking applicants for the position of Bilingual Customer Service Representative in the Montréal area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Scotiabank operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Scotiabank
Position:Bilingual Customer Service Representative
City:Montréal, QC
Province:QC
Education:Confidential
Salary:CAD 22 - CAD 45 per Month
Employment Type:Full-time

Job Description

We are hiring a Bilingual Customer Service Representative to provide friendly, accurate support to customers in English and a second language. You will manage inbound calls, emails, and chats, resolve inquiries, process orders, and record interactions to ensure high customer satisfaction. Requirements: clear verbal and written communication, problem-solving, empathy, attention to detail; high school diploma; 1+ year customer service experience preferred; experience with CRM and basic computer skills.

Other Job Benefits

  • On-site sports facilities
  • Employee wellness programs
  • Additional leave for certain achievements

Requirements

  • Relevant certification or license (if applicable)
  • Good problem-solving skills
  • Multitasking ability
  • Minimum education of a diploma or equivalent

Company Address

Province QC
City Montréal
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Company Information

Scotiabank

Scotiabank, headquartered in Toronto, Canada, is one of the country’s largest banks and a prominent player in the international banking sector. Established in 1832, it offers a wide range of financial services, including personal and commercial banking, wealth management, and investment solutions. With a commitment to innovation and customer service, Scotiabank operates globally, serving millions of clients across North America, Latin America, the Caribbean, and Asia. As a trusted financial partner, Scotiabank is dedicated to community engagement and sustainable growth.